How do you cultivate customer relationships where your clients want to tell others all about you? What will make you irresistible? Discover principles for building long-term customer relationships for higher retention, and far more referrals. You’ll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and more. Commit to building stronger customer relationships.
Discover practical techniques and easy-to-implement strategies for bettering your communications in critical areas such as voice mail, e-mail, thank you notes, and face to face communications from communication expert Shawna Schuh.