Patricia Fripp

How to Deliver Bad News and Still Look Good

by Patricia Fripp on November 2, 2009 | Articles
 How to Deliver Bad News and Still Look Good

In every association executive’s life the day will come when you must deliver bad news. But whoever is on the receiving end of the message, the way you deliver the news can determine how the messenger (you) is treated.

5 Characteristics of a Professional

by Patricia Fripp on July 19, 2009 | Articles
5 Characteristics of a Professional

The future belongs to the competent. We need to be multifaceted in our competence and become charismatic communicators with technical competence and excellent people skills, especially in negotiating. This means developing the habit of learning everywhere, every day. Take the initiative. Go meet people who perhaps don’t look like you or think like you. I […]

Getting Over the Jitters Before You Speak

by Patricia Fripp on June 5, 2009 | Articles
Getting Over the Jitters Before You Speak

You’re waiting your turn to make a speech, when suddenly you realize that your stomach is doing strange things and your mind is rapidly going blank. How do you handle this critical time period? Some tips on public speaking and nervousness…