Whether you’re a manager, supervisor, or just someone who needs help in dealing with difficult people, you need tools to communicate more effectively, gain the confidence to stand up to bullies, and speak your truth with grace. No longer will you have to run away from conflict or confrontation. With these powerful and practical ideas, you’ll know exactly what to say, how to say it and when to say it.
Marilyn Sherman is a professional speaker specializing in providing communication tools and success strategies to help regular people step outside their comfort zones and reach their goals. Her energetic speeches have been presented before live audiences throughout North America and across the globe.