Building Customer Loyalty and Needs Analysis Selling
Average sales people are continuously seeking new customers while true sales professionals enjoy steady business from long-term clients. In part one of this power-packed session, you’ll learn how to advance your customers up the “loyalty ladder” to higher levels of repeat business and more referrals than ever.
In part two, you’ll gain valuable insights into Needs Analysis Selling. Whether it’s asking high quality questions, taking pertinent notes, or communicating for greater understanding, Don illustrates how we can be even more effective in every phase of the sales process.
Don Hutson’s careers in speaking, management and sales have brought him many honors. He successfully worked his way through the University of Memphis, graduating with a degree in Sales. After becoming the #1 salesperson in a national training organization, he established his own training firm and shortly thereafter was in demand as a professional speaker.
Since then Don has addressed over two-thirds of the Fortune 500 Companies and is featured in over 100 training films. He is Chairman & CEO of U.S. Learning and makes some 85 speaking appearances each year. Don was elected by his peers to the presidency of the National Speakers Association, and he has received its “Cavett Award,” as member of the year. He is also been inducted into NSA’s Speakers Hall of Fame. Download Note Guide
In this program you’ll learn how to:
- Advance customer loyalty
- Sell value, not price
- Use needs analysis questioning ideas
- Exceed customer expectations
- Stay more motivated than ever
- And much more…
As a value-added bonus, Don covers two additional topics of interest: The Evolution of Selling and Selling Different People Differently.
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