Learn to increase repeat business
and build customer loyalty. Today, good customer service isn't enough. You
have to go the extra mile. You have to make your customers look for you
-- and choose you -- time after time. These business training videos show
you how to build the emotional partnerships with your customers that lead
to lifetime loyalty. Implement the step-by-step customer retention approach
this program offers throughout your organization -- and watch your sales
rise and your defections drop.