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Connecting For Results DVD
How to Turn Contacts into Advocates

By: Shawna Schuh

Released: Jan 2009

Length: 90 min

Retail Price: $89.95
Our Price: $74.95

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How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. In this high-energy, high-content program, you'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and many other ideas for building stronger customer relationships. If your organization depends on repeat business, you must be committed to making your customer relationships a major focal point to continuously improve, and that's exactly what this seminar helps you do.

Shawna Schuh is an expert in the area of customer relationships. Since 1983, she has been training and motivating professionals to connect with their customers and prospects through powerful people skills. Shawna Schuh has authored two books, several articles, and is a frequent guest in the media. As an actor, she has appeared in over 150 television and radio commercials, and seven feature films. Having earned the CSP designation from the National Speakers Association, Shawna Schuh is considered one of the top speakers in the world. You'll be thoroughly captivated as she shares real life examples gleaned from years of working with Fortune 100 clients. Learn to build customer relationships at a deeper level, and watch your business soar.

In this program you'll learn about:

  • Building strong customer relationships with trust
  • Using the power of intent to make things happen
  • Avoiding words that send the wrong message
  • The roles of appearance, attitude, and appreciation
  • How to make people feel even more valuable
  • And much more...

Download Note Guide


Connecting For Results - DVD

by Shawna Schuh

Live Video Seminar Series

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you irresistible? Discover principles for building long-term customer relationships for higher retention, and far more referrals. You'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and more. If your organization depends on repeat business, you must be committed to building stronger customer relationships.

1 DVD video
(90 min) preview

Retail price $89.95
Our price $74.95

Digital Rights for the above video program are available for purchase. Learn more about usage rights and purchase options for digital rights.

 

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