What is
your merchandise return policy?
Our return policy is simple. Within 10 days of receipt
of your order, you may return any unopened merchandise
that is in new condition, including original packaging and
accessories. You will be refunded the purchase price of
the product (not including shipping), less a 15% re-stocking
fee. Due to the nature of the product, we are not able to
accept returns or offer refunds on electronic (downloadable)
products.
If the return is a result of our error, you will receive
a full refund or exchange, including shipping costs.
How do I return an item? Simply email us at contact@mindperk.com
to obtain a return authorization. In your email,
please indicate the reason for your return, and include
the invoice number. Once you have received the return authorization,
wrap the item securely and ship it to the address indicated
in your return authorization email. For your protection,
we recommend that you use UPS or Insured Parcel Post for
return shipments. |
